麦考林是一家深受顾客信赖的知名零售企业,致力于为顾客提供时尚超值的产品和方便快捷的服务。
成立于1996年1月8日,是中国第一家获得政府批准的从事邮购业务的三资企业。
2008年红杉基金投入8500万美金控股麦考林。
中国多渠道零售行业的先驱者,拥有强大的数据库资源,在电子商务和零售店铺等渠道建立营销网络。
4000多名员工为千万客户带来温馨、愉悦、亲切的购物体验。
MecoxLane is well-recognized and highly trusted name for providing affordable fashion and lifestyle products.
MecoxLane was founded in 1996 by US private equity firm Warburg Pincus.
Sequoia Fund invested 85 million USD in MecoxLane in 2008.
MecoxLane is the leading Multi-channel retailer in China, it sells fashion,household and beauty care products through a variety of channels, including E-commerce and retail store.
The company had approximately 4,000 employees as of Jan. 2010.
多渠道销售 Multi-channel Retailing | ||
电子商务 E-commerce 门店 Retail store |
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电子商务 E-commerce | ||
麦网是国内最大的网上B to C 时尚百货店之一. www. M18.com is one of the largest online B to C fashion stores in China. 日均流量达到800万/天,浏览人数达到60万人/天 The daily page view of www.M18.com is 8 million with over 0.6 million unique visitors per day. |
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零售店铺 Retail Store | ||
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物流呼叫中心 Logistic and Call Center | ||
物流中心/Logistic Center Our logistic center located in Songjiang, Shanghai, is approximately 44,000 square meters in size and is capable of handling over 38,000 orders per day as of January 2010. |
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呼叫中心/Call center We have approximately 15 years of experience making telephonic sales, we take orders through our over 1,200 call center representatives. |
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中国多渠道零售行业的领导者 To be the leader of China’s Multi-channel retailers |
注意事项:
1. 由于产品的不同,各厂商服务政策的差异,在实施细则上,如保修操作、售后服务、技术支持等方面为您提供服务可能会有所差异。所有保修规定均以国家《三包条例》为准则,如本说明有和《三包规定》相冲突之处,以《三包条例》为准。
2.换货的定义是结合国家三包和具体厂商售后政策而定,可能是更换“新品”也可能是更换“良品”(“良品”即拆封或使用过,但没有任何质量问题的同型号产品)。
以下情况将不提供退换货服务:
1.超过三包有效期的;
2.未按产品使用的要求使用、维护、保管而造成损坏的;
3.非承担三包的修理者(即非厂商指定或特约维修点)拆动造成损坏的;
4.没有有效三包凭证及有效发货票的;
5.擅自涂改三包凭证的;
6.三包凭证上的产品型号或编号与商品实物不相符合的;
7.因不可抗力造成损坏的;
8.非产品本身质量问题,如:兼容性问题,对于颜色,外观,形状不满意等;
9.对于存储类产品,我们无法提供数据导出服务。
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